Office Manager (Client & Team Operations)
Paradise Landscaping | Shelby, NC
Paradise Landscaping is seeking a highly organized, professional, and proactive Office Manager to lead the day-to-day operations of our office and support both our team and our clients at a high level.
This is a key position within our company. The right candidate will play a critical role in ensuring smooth operations, strong communication, and an exceptional client experience.
We are a high-end landscape management and installation company known for white-glove service, and we are looking for someone who takes ownership, solves problems, and helps drive the business forward.
---
Compensation & Benefits
· Salary: $52,000 annually
· Full-time (40 hours/week)
· Paid Time Off (PTO)
· Medical Insurance
· 401(k) with Company Match
· Paid Holidays
· Mileage reimbursement at $0.56/mile for approved travel
---
Role Overview
The Office Manager is responsible for keeping the office running efficiently while supporting financial processes, team coordination, and client communication.
This role requires someone who is:
· Highly organized and detail-oriented
· Comfortable taking initiative and making decisions
· Strong in communication with both clients and team members
· Able to identify problems and implement solutions
---
Key Responsibilities
· Oversee daily office operations and administrative workflows
· Manage invoicing, receivables, and collections follow-up
· Assist with payroll processing and job costing
· Maintain accurate financial and operational records
· Support scheduling coordination and internal communication
· Manage inventory and office systems
· Identify inefficiencies and implement improved processes
· Help maintain a professional, organized, and high-performing office environment
---
Qualifications
· 2–3+ years of office management or similar experience
· Strong proficiency in Microsoft Office (Excel, Word, Outlook)
· Excellent organization, time management, and multitasking
· Strong communication and interpersonal skills
· High level of accuracy and attention to detail
· Ability to work independently and take ownership
· Proven problem-solving ability
---
Requirements
· High School Diploma or equivalent
· Valid driver’s license and insurable record
---
Preferred
· Experience in the landscape, construction, or service industry
· Bookkeeping or accounting experience
· Experience with CRM or operational systems (Aspire a plus)
· Bilingual (English/Spanish) is a plus
---
Who You Are
· You take pride in being dependable and organized
· You solve problems instead of waiting for direction
· You communicate clearly and professionally
· You can handle multiple priorities without getting overwhelmed
· You care about doing things the right way
---
Why This Role Matters
This position directly impacts:
· Team efficiency
· Financial accuracy
· Client experience
The right person in this role will help Paradise Landscaping continue to grow while maintaining the high standards we are known for.
---
Additional Notes
Responsibilities may evolve as the company grows. We are looking for someone who is adaptable and ready to grow with us.
About Paradise Landscaping
Paradise Landscaping was founded in 2008. From day one, our goal has been to be a leader in landscaping services with a focus on quality of service and quality products. As a full service landscape design, build, and management contractor, our skilled professionals have the knowledge to serve any landscape need.
With every project we complete and property we service, we solidify our reputation for quality, communication, and beautiful landscapes.
Careers
In addition to being a leader in the industry, we are also in the business of building a great, collaborative, and hardworking team. This is important to the success of our brand as well as the happiness of our clients.
We are looking for Horticulture, Agriculture, and Green Industry business and trades experts who will be leaders with a strong work ethic. In addition, those leaders will set the bar high and work together as a team to achieve our goals.
Our organization is a great place to grow, learn, and make a difference in yourself, your family, and the community!
About Our Team
At Paradise Landscaping, we’re big on our team and community. We have an outdoor fireplace and wood fired pizza oven at our facility where you will often find our team gathered for fellowship and a treat after a rewarding day. We believe in treating every employee with respect and dignity and giving each employee the opportunities they deserve to succeed. Our management structure is engaging and empathetic. We want to work with you, not over you to help you grow to be the best you can be. When you leave work, you can feel proud of your work and empowered by your team. We have a culture of hard work where it is rewarding to see the results of your efforts and the joy you bring to our clients.
